You install Symantec Anti Virus on a computer that runs Windows 2003/XP/2000/NT. After the installation, the computer unexpectedly restarts or encounters a blue screen with a STOP message similar to the following: STOP 0x0000007f (0x00000008, 0x00000000, 0x00000000, 0x00000000) UNEXPECTED_KERNEL_MODE_TRAP You may see the following message in the Event Log: "Event ID: 1005. Source: SAVRT: Symantec Anti Virus Auto-Protect could not scan file for viruses due to low kernel stack." A common configuration for this situation is a Windows 2000 Server with Terminal Services in Remote Administration Mode with a combination of any of the following applications: Symantec Anti Virus Corporate Edition, St. Bernard Open File Manager, Quota Manager, Legato RepliStor, or other "filter drivers" that register with the Kernel Stack. The solution to this problem is as follows:

STEPS:

• Boot up your PC.
• Load windows in ADMINISTRATOR mode, a standard account (limited) will not work because you're modifying the system registry.
• Open the Registry Editor. To do this press Windows-R (hold down Windows and press R) and enter (without the quotes) "regedit" and click OK.
• In the left column in the Registry Editor, click on HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Services, then i8042prt, then Parameters (for the geeks, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters).
• Click Edit -> New -> DWORD Value or DWORD (32-bit) Value.
• Call the new value (without the quotes) "CrashOnCtrlScroll".
• Change the value to 1 (0x00000001)
• Close the Registry Editor and restart your computer.
• Hold down the right Control key then press the Scroll Lock key twice, then a blue screen should pop up.

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posted by V3N0M . ALL RIGHTS RESERVED .